PRIVACY NOTICE
At AR Cosmetics, the company responsible for the Bloom Serum brand, located at Paseo del Valle #718, El Cielo Country Club, ZIP Code 45643, Tlajomulco de Zúñiga, we are committed to protecting the privacy and security of our customers’ personal data in accordance with applicable laws.
Personal data we may collect includes, but is not limited to:
Full name.
Shipping address.
Phone number.
Email address.
Information required to process orders and provide customer service.
The information provided will be used for the following purposes:
To process, manage, and deliver orders.
To provide customer service and support.
To follow up on purchases, requests, or inquiries.
To provide information about order status, promotions, or updates related to our products.
To comply with applicable legal and tax obligations.
Personal data may be collected through our website, social media, WhatsApp, email, and other official AR Cosmetics communication channels.
AR Cosmetics does not sell, rent, or commercialize its customers’ personal data. Personal data may only be shared with service providers that are essential to our operations, such as shipping companies and payment platforms, or when required by a competent authority.
Data subjects may exercise their rights of Access, Rectification, Cancellation, or Opposition (ARCO Rights) by submitting a request to: cosmeticsmxar@gmail.com
AR Cosmetics may update this Privacy Notice at any time in order to comply with legal changes or improvements to its processes. Any changes will be published on this website.
TERMS AND CONDITIONS
Welcome to AR Cosmetics.
By accessing this website or purchasing any of our products, including Bloom Serum, the customer agrees to these Terms and Conditions.
Products
Bloom Serum is a cosmetic product designed for the care and strengthening of eyelashes and eyebrows.
As a cosmetic product, results may vary from person to person depending on individual factors such as genetics, care habits, and consistency of use.
Bloom Serum is not a medication and is not intended to diagnose, treat, cure, or prevent any disease.
Availability
All orders are subject to inventory availability.
If there is insufficient stock, the customer will be informed promptly and an appropriate solution will be offered.
Prices
All published prices are expressed in Mexican pesos (MXN).
AR Cosmetics reserves the right to modify prices, promotions, and product availability without prior notice.
Payments
Orders will be processed once the corresponding payment has been confirmed.
Available payment methods will be those published on the website or official sales platforms.
Shipping
We ship throughout Mexico using third-party shipping companies.
Delivery times are estimates and may vary due to circumstances beyond AR Cosmetics’ control, such as weather conditions, high demand, or delays caused by the shipping carrier.
Once the package has been handed over to the shipping company, AR Cosmetics will provide the customer with the corresponding tracking information.
Product Use
Bloom Serum is for external use only.
We recommend:
Apply only to clean and dry eyelashes and/or eyebrows.
Avoid direct contact with the eyes.
Discontinue use if irritation, discomfort, or any adverse reaction occurs.
Keep out of reach of children.
Store the product in a cool, dry place.
A patch test is recommended before first use.
Liability
The customer is responsible for providing accurate and complete information for the processing and delivery of their orders.
AR Cosmetics shall not be responsible for:
Improper use of the product.
Reactions caused by allergies or individual conditions of the user.
Failure to follow the instructions for use.
Damage caused by improper storage of the product.
Intellectual Property
The Bloom Serum brand, AR Cosmetics, their logos, photographs, images, videos, designs, texts, and other content published on this website are the property of their respective owners.
Reproduction, distribution, modification, or commercial use of such content without prior written authorization is prohibited.
Modifications
AR Cosmetics may update or modify these Terms and Conditions at any time.
Any modifications will become effective upon publication on this website.
Contact
AR Cosmetics
Email:
cosmeticsmxar@gmail.com
Phone numbers:
3320109195
4433653233
Paseo del Valle #718, El Cielo Country Club, ZIP Code 45643, Tlajomulco de Zúñiga.
EXCHANGE AND RETURN POLICY
At AR Cosmetics, we work to ensure that all our products arrive in optimal condition.
Because our products are cosmetics intended for personal use and hygiene, we do not accept returns due to:
Change of mind.
Personal preferences.
Expectations regarding results.
Improper use of the product.
Exchanges or replacements will only be accepted when:
The product arrives damaged during shipping.
The packaging arrives broken, open, or shows evidence of tampering.
The product received is different from the product ordered.
To report any issue, the customer must send an email within 3 calendar days after receiving the order.
Contact email:
The request must include:
Full name.
Order number.
Clear photographs of the product and the damage observed.
A detailed description of the issue.
Once the information has been reviewed, AR Cosmetics will determine whether a product replacement or the corresponding refund applies.
Claims will not be accepted when:
They are submitted after the established deadline.
The product has been used.
The product has been handled or altered by the customer.
The reported damage cannot be verified.
AR Cosmetics reserves the right to request additional information in order to validate any claim.